Sales/Customer Service Development
We can help you grow your sales and make your sales people more successful and make sure you're delivering great customer service once the sale is made.
Our sales programs can help you find new sales people, make your existing sales people more successful and significantly grow your sales
What Are You Dealing With? Strengths Match
We can help you find the best sales people using our unique What Are You Dealing With? Strengths Match program. This program based on Gallup's StrengthsFinder program matches what you're looking for with the best possible sales person.
Grow Your Sales Without the Headaches
Let’s face it, as a small business owner you have a lot on your plate and many of the business owners I’ve worked with don’t have the time, patience or expertise to hire, train and manage sales people. And this results in frustration both on your part and your sales people’s part. Let me ask you…
- Are your sales inconsistent and dependent on a successful sales person?
- Have you hired more than one sales person for the same position in the past year?
- Do you have challenges keeping your sales people on track and accountable?
- Do you have trouble finding good sales people?
- Do your sales people need training and you simply don’t have the time?
If you answered yes to any of these questions then we should talk. For the past 25 years I’ve worked with over 7000 sales people and I specialize in building sales teams and making sales people successful and I’ve done this in 27 different industries. I have a proven, guaranteed system to get you good sales people, get them trained, and get them producing fast. In addition my system will give you great accountability.
- StrengthsFinder survey on all of your sales people to understand their strengths
- Initial Management report on each sales person
- Develop strategic sales plan for each sales person
- Assistance in developing training based on your product, service and industry
- Extensive Sales Resource Library
- Assistance with screening and hiring new sales people using the StrengthsMatch program
Our sales development workshops help your sales people put together strategic sales plans that will consistently deliver results by getting them focused on the exact things they need to do in order to be successful.
Sales recruiting/training/ management
We work with companies helping them recruit, build, train and manage sales forces. If you are looking to build a sales team either with independent sales reps or company sales reps we can help you create systems that will assist you in building your team, create training programs for them and manage and coach them. If you need help with sales we can help you grow!
Good service is a given today, if you don’t deliver it your business is probably short lived. However delivering exceptional service is a rarity. Think of the last time you had exceptional service where you walked away from that experience and said “Wow”. Exceptional service doesn’t happen by accident, it happens because the business owner has committed themselves to delivering it and has passed that same passion for it on to their employees. It is expected that everyone in the organization deliver it and if you don’t you’re probably not going to be there long. In order to deliver exceptional service you can’t just say it’s going to happen, you must find out what your customers want and then over deliver, everyday. Our training programs can put your service front and center to be used in keeping customers happy and getting them to spread the word about you.